The Comments tool lets teams share feedback on images and submissions. Use the tool to limit access to internal users or make comments available to both internal and external users.

There are two kinds of comment tools:

drop a pin on an image
create a comment thread in the submission

To open the Comments tool, the first step is to open a submission.

Note: If you are not sure how to create a submission or attach images, see How External Users Create a Submission.

Adding image comments with a pin

Users can add comments by dropping a pin on an image. Go to the Design Approval stage and click a submission with an image.

On the next page, click the item that needs a comment.

Click any point on the image to drop a pin. The New Comment panel displays.

Enter text into the comment field.

Note: Check the box if you want to limit access to internal users. Uncheck the box to let internal and external users see the comment.

Adding attachments to an image

Click the clip icon to upload a file from your computer to the comment. (optional)

Click the Create button to add the comment.

Flowhaven adds the pin to the image.

To move the pin location, click and drag the pin to a new location on the image.

Changing the pin style

Go to the top right corner of the page. Click the Comment type button and select a pin style.

Reading image comments

Each pin on an image connects to a comment panel on the right side of the screen.

In the example below, the comment panel displays text, the name of the person who wrote the comment, and attachments (if any).

The Comment panel also shows the type of comment. In this example, it is an Internal comment.

To hide pins and the Comment panel, scroll up to the top of the page and click the toggle to the Off position.

Responding to an image comment

To reply to a pinned comment, click the Comment panel on the right side of the page, add text to the field, and click Save.

Click the bottom corner to resize the text field. (optional)

Viewing replies

The Comments panel displays a reply link after a user submits a response.

Click the reply link to read the replies.

Returning to the Submissions stage

Click the arrow at the top of the page. This takes you back to the Submission stage.

Commenting on a submission

You can also create, read, and reply to comments on a submission. Open the submission stage and click the Comments menu tab.

Enter text into the field. If required, check the radial circle to limit distribution to internal users and attach files.

Viewing comments

Other users can read submissions comments. Open the submission, click the Comments menu tab, and scroll through the comments.